Frequently Asked Questions & Knowledge Hub.

Our standard small-batch planning MOQ starts at just 30 to 50 sets for pre-configured glassware, decanters, tumblers, and candle gift boxes with custom laser branding. For specialized multi-piece bespoke gift trunks, planning minimums start from 20 sets.

Yes. We support mixed-carton and multi-variant orders (e.g., 50 decanter trunks + 50 candle sets, or 4 different laser artwork designs across 100 tumblers). This allows boutique retailers and online brands to test multiple market concepts while qualifying for consolidated freight discounts.

Traditional factories specialize in massive automated container production (1,000–5,000+ units) and cannot handle multi-material accessory bundling. MIORA operates as a flexible supply chain coordinator and in-house assembly workshop in Wuhan, stocking master glass/wood inventory and applying agile in-house laser branding and custom EVA packaging on demand.

We master 9 core post-processing crafts: (1) High-Precision Fiber Laser Engraving, (2) High-Temperature Silk-Screen Printing, (3) Baked Decal / Ceramic Flower Baking (580°C–620°C), (4) Matte/Gloss/Gradient Spray Coating, (5) Chemical Acid Frosting, (6) Real Gold Leaf & Hand-Applied Gold Rim, (7) Vacuum Electroplating, (8) Hand-Painting, and (9) 360-Degree Seamless Rotary UV Digital Printing.

We offer rapid 10-minute laser prototyping. You can send us your vector logo (AI/PDF/EPS), and our engineers will create digital 2D/3D mockups and run live laser proofing on glass, wood box lids, or stainless steel within 10 minutes with instant video confirmation.

Yes. Our high-precision laser engraving physically alters the surface layer of the glass, wood, or powder-coated steel with zero ink additives, making it 100% permanent, scratch-proof, and safe for commercial dishwasher cycles.

Digital vector mockups are completed in 10 minutes. In-stock glass/wood physical samples with laser branding are assembled within 1–2 business days. Bespoke multi-component prototypes with custom CNC EVA foam molds take 3–7 business days before express dispatch.

Yes. We offer high-definition video inspection, 360-degree close-up photography, and live video streaming sessions from our Wuhan workshop, allowing buyers to verify foam tolerances, laser alignment, and unboxing feel before mass production without international shipping delays.

Standard production for 50–200 sets takes 7–14 working days from final artwork confirmation. Orders of 200–500 sets typically ship within 14–21 working days, depending on custom box finishing and accessory complexity.

We engineer handcrafted burnt pine wood presentation chests with vintage bronze hardware, natural paulownia slide-lid boxes, 1200gsm rigid magnetic closure boxes, slide-out drawer boxes with satin pull ribbons, kraft window boxes, and heavy-duty corrugated e-commerce mailers.

Every fragile glassware set is housed inside custom CNC die-cut high-density black EVA foam or protective EPE foam cavities. All packaging is engineered and tested to pass standard international ISTA-3A 1.2-meter drop tests with zero glass-to-glass contact.

Absolutely. We print and pack custom-branded foil-stamped greeting cards, gift tags, thank-you inserts, and waterproof vinyl kiss-cut sticker sheets directly into each gift box during final assembly.

Yes. We offer complete DDP air express (5–8 days) and consolidated DDP sea freight (22–35 days) with all export documentation, customs clearance, and import duties pre-paid directly to your boutique, corporate office, or warehouse in the US, UK, EU, Canada, and Australia.

Yes. We provide full Amazon FBA prep services: pre-applying individual FNSKU barcode stickers, suffocation warning labels, carton box labels, and palletizing according to Amazon fulfillment center specifications.

Yes. We support multi-hub corporate distribution (e.g., shipping 100 sets to Singapore, 100 sets to London, 100 sets to New York simultaneously) as well as direct dropshipping to individual remote employees with custom greeting cards.

Yes. All glassware is made from high-grade lead-free crystal or high-borosilicate glass. Stainless steel components use food-grade 18/8 (304) steel, and silicone gaskets/straws are BPA-free. All products are tested to comply with US FDA, European LFGB, and California Proposition 65 standards.

We sign binding non-disclosure agreements (NDAs) with all brand clients. Your vector artwork, custom packaging dies, and proprietary product combinations are strictly protected and never shared, displayed, or resold to third parties.

We provide official B2B commercial invoices and accept International Wire Transfer (T/T), Corporate Credit Cards, and Letter of Credit (L/C) for larger volume orders. Standard terms for small-batch custom orders are 30%–50% deposit upon order confirmation and balance before dispatch.